reference on cooperative management training?

1. training manual on cooperative management

https://twitter.com/SRMtraining/status/400369569061031936

2. books on cooperative management training

Cooperative conflict management as a basis for training students in China from Theory Into Practice in Reference & Education provided free by LookSmart Find Articles.www.findarticles.com/p/articles/mi_m0NQM/is_1_43/ai_114784816

Cooperative conflict management as a basis for training students in China Theory Into Practice – Find Articles

Cooperative conflict management as a basis for training students in China from Theory Into Practice in Reference & Education provided free by LookSmart Find Articles.www.findarticles.com/p/articles/mi_m0NQM/is_1_43/ai_114784816 (4

Cooperative, around-the-clock reference services and integrated online management tools

… reference management service, on which a flexible 24/7 Reference … receive further training, including live instruction, for an. additional fee. …www.oclc.org/services/brochures/questionpoint.pdf

QuestionPoint [OCLC – Reference]

… reference management service, on which a flexible 24/7 reference cooperative can … Washington State Library. User resources. Documentation. Training. News …www.oclc.org/questionpoint/default.htm

Training [QuestionPoint – Home]

24/7 Reference Cooperative Training. 111 minutes. Last updated: 20060502 … on the operation and management of QuestionPoint 24/7 Reference Services, …questionpoint.org/education/index.html